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Frequently Asked Questions – Kitchen2021-06-14T18:15:16-04:00
1. What should I look for when choosing a kitchen remodeler?2021-04-25T22:32:23-04:00

In a nutshell, taste, experience, and a reputation for excellence. Our MHIC license is current, and our business and all our subcontractors carry all of the necessary insurance policies with coverage thresholds that meet or exceed Maryland state guidelines. Customer references are critical too. We’ll be happy to provide referrals since 98% of our new clients are referred by satisfied customers. We are a BBB Accredited Business and are proud of our A+ rating.

Nielsen Construction, LLC, Construction, Annapolis, MD
2. Can I leave home while your crew is at work?2020-07-21T09:43:42-04:00

You can rest assured that we’ll respect your space and your belongings. Our trusted crews have worked for us for years. Plus, we’re insured and licensed.

3. Can I see examples of the work you’ve completed?2021-06-10T00:47:46-04:00

Visit the Our Work page for examples of our projects we’ve completed.

4. Why do competitive bids vary so much?2021-04-25T22:33:33-04:00

Our estimate is usually determined by the level of thoroughness, attention to detail, and quality of the finished remodeling we deliver. We’ve had years of experience in remodeling, and we spend a lot of time ascertaining customer needs. We’re not the lowest price. If you’re motivated by price alone, we may not be the right partner for you.

5. How and when do you expect payment?2021-04-25T22:34:02-04:00

We accept Visa and Mastercard and also offer financing at competitive rates. To secure a firm start date, we ask for a deposit when you sign off on the proposal. We ask for a second payment upon the start of work, progress payments near 40% and 80% of completion, and a final payment upon full completion.

6. Do you provide a written warranty?2021-01-10T18:20:48-05:00

All of our manufacturers offer guarantees. In addition, we offer a 2-year warranty on all our workmanship.

7. Is there a project management team?2020-07-21T09:45:36-04:00

All projects are quarterbacked by a project manager who’ll be in constant communication with you throughout the project to answer any concerns or questions.

8. Has your company earned positive customer reviews and industry recognition for your work?2021-06-14T18:15:08-04:00

Yes and yes. We’ve earned a coveted service award from Houzz. You can check out our 5-star reviews on Houzz. Additionally, you can visit our Testimonials page to read more about why customers choose NDG Kitchen.

9. Will there be a guaranteed start and finish date for my project?2021-01-10T18:29:09-05:00

We’re fully aware of the fact that remodeling your kitchen can turn your house and life upside down.

Rest assured that our team of experienced in-house carpenters and our sub-contractors operate like a well-oiled machine. Barring a supply problem or human error, we’ll keep our reputation for finishing the job on time.

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